Solution

E-Commerce Compliance Pack

A unified, always-on compliance control plane for e-commerce operations

BizNerva runs the ongoing compliance operations of your e-commerce business across privacy, marketing, checkout, sales tax, and state consumer protection — so you stay audit-ready without the chaos.

The Problem

The compliance gap in e-commerce

Privacy regulations are actively enforced — $1.55M CCPA settlement in 2025, 47+ formal enforcement actions since 2023
FTC’s Consumer Reviews Rule (effective Oct 2024) — up to $53,088 per violation for fake reviews, undisclosed endorsements
Every US state has its own consumer protection statute (UDAP) — varying auto-renewal, return, gift card, and pricing requirements across 50 states
ADA web accessibility lawsuits surged 37% in H1 2025 — over 4,000 lawsuits filed annually
Cross-system drift: store settings change, pixels are added, checkout flows change — no one tracks which obligations shifted

Modules

What's included

Privacy & Data Rights

CCPA/CPRA, GDPR compliance. DSAR workflows, cookie/tracker inventory, consent tracking, vendor DPA management, breach response. Built on BizNerva’s production-proven privacy engine.

Marketing & Promotions Governance

FTC compliance for claims, reviews, influencer disclosures, discount governance. Campaign approval workflows with evidence capture.

Checkout & Subscription Compliance

Subscription term verification, cancellation path evidence, shipping promise monitoring (FTC 30-day rule), refund/return policy tracking.

Sales Tax Nexus Tracking

State-by-state nexus monitoring, requirement tracking, gap detection, filing readiness dashboard. Complements your existing Avalara or TaxJar setup.

Consumer Protection (UDAP)

State-by-state tracking of consumer protection requirements across all 50 US states. Covers 12 categories: auto-renewal, pricing, returns, gift cards, shipping, contracts, and more. Pre-populated state-specific requirements with legal citations.

Platform

Built on BizNerva's compliance platform

Context-aware AI compliance assistant — grounded in your actual data, with PII protection built in
Evidence vault with automated freshness tracking and retention locks
One-click audit binder exports for every module
Auto-gap detection identifies compliance issues as your business changes
Predictive alerts warn you before deadlines hit
Shopify integration (9 read-only scopes — we never modify your store)
FCO partner model for managed compliance oversight
SOC 2 compatible, multi-tenant architecture with full data encryption

Interested in the E-Commerce Compliance Pack?

We're working with a small group of design partners to shape the product. If you're a U.S.-based e-commerce merchant selling through your own website, we'd love to talk.